If a student needs a second dossier in the same coaching group, you cannot create it using the usual button (“Add student to coaching group”).
To enable that action, there is a button at the top right of the Activities tab in the Back-office Staff role. If that is clicked, the option to add an ‘Extra dossier’ appears.
After clicking the button, you get a confirmation dialogue. After confirming, a new empty dossier is made in the same coaching group.
This function is only intended for creating extra dossiers. If a student simply needs a new dossier, the Cancel function can be used.
This separate function is for back-office staff with a coaching group manager role and for functional managers and key users.